Subscription FAQ

How do I log into my account?

You can either log in in the upper right had corner, or under the Subscription tab, at the bottom of the page click "Already have an account?"



What if I want to use the same email already in your system?

You can still use the same email address that you have with Spicely! All your information will be updated based on what you have use for the subscription.


What is the size of the spice blends I will receive?

Each spice blend you will be receiving come in our Compact Box. The Compact Box can hold between 0.3-0.6oz of the spice blend.


When will I get my shipment?

After subscribing, you will receive an email stating when your shipment will be sent. This will also include the tracking number.


Where can I find the recipes I can use for the spice blends?

We will send these recipes via the email you have signed up with along with what spice blends we're featuring that month.


Can I apply a discount or promotional code that you are currently offering?

Currently, not the moment.


How do I cancel?

Head over to the Subscription tab located on the top menu of

Once you are there, scroll down to the bottom of the page. If you have not logged in, click the "Already have an account?" to log in.


Then hit, "My Subscriptions"

You will then be brought to a menu with your active subscription. Next to the subscription you would like to cancel. There will be a "Cancel" button. PLEASE BE SURE ONCE YOU HIT CANCEL, CONTACT TO CONFIRM AND READ OUR REFUND POLICY HERE


Where can I read your terms and conditions?

You may find that page here.


Can't find the answer you are looking for here? You may contact and we will get back to you as soon as possible.